We are a group of people who have been overwhelmed by the service we have received in education and healthcare, but have never found an easy way to share our thanks. The realisation is that feedback is often focused on ‘what is wrong’ in an organisation. This led us to create TAP and to make a positive difference, with positive people.
Sandie started her career in sales, but her entrepreneurial passion soon led her into property investment, ownership and management of hotels. It was in hospitality that Sandie experienced that employees are the most important asset of an organisation, and should be valued accordingly. Sandie's personal experience motivated her to start TAP, realising that so many unsung heroes, working in education and healthcare, are not given enough recognition for the amazing work they do on a daily basis. She has enjoyed speaking to a wide range of leaders and sharing TAP's mission to make the world a better place; and delighted by the impact TAP is already having.
Matt enjoyed a successful two-decade career in international advertising sales before changing direction in 2013 after a health scare. Matt heads up the technical and strategic development at TAP. Through his work with TAP he has learned that he loves to be building a new business with a true social purpose rather than focusing purely on profit. It feels good to be doing something that improves the wellbeing of others.
Phillip began his Hospitality career in South Africa, right at the bottom - as a children’s entertainer and magician, but quickly moved on to manage and own hotels in South Africa and the UK. He has implemented and managed staff training and leadership schemes and truly understands the value of giving thanks to employees. “Recognising and rewarding employees as people first and foremost, is what gives them value and self-worth. The “bottom line” is assured when people are re-assured, valued and appreciated”. What he finds most satisfying about working within TAP is the pace at which they are moving and the eagerness of people, within the schools and healthcare, to show appreciation to their employees and colleagues.
Nasreen has a successful career in the financial services industry. Her personal experience as mother to a son with Special Needs also led her to a previous role as an Ambassador for the children’s communication charity, I CAN. Her experience trying to find the right support for her son has given her the strong desire to give something back to all the education and healthcare experts that have helped her son on his journey. TAP provided her with the perfect opportunity to do this.
Patrick has a CIM Diploma in marketing and has a passion to use communications to make a positive difference. He has worked as a client, agency and supplier in the UK and internationally in different areas of marketing and sales. Patrick’s role is to bring TAP’s brand and platform to everyone’s eyes and demonstrate the impact of gratitude. This is to the public, Unsung Heroes and their organisations, partners, media and investors. To date, he has enjoyed seeing the smiles from TAP’s work: from conducting research, to running campaigns!
James has spent his career working for purpose-driven organisations, both corporates and not-for-profits, all committed to making a positive impact to society. James’s role is to develop long-term relationships with corporate partners who share TAP’s values, with the combined goal of recognising and rewarding the Unsung Heroes in education and healthcare. As well as onboarding education and healthcare organisations to the TAP platform. Most of all, he appreciates the difference that TAP is making to the health and wellbeing of those working in education and healthcare.
Ann’s career started in developing systems and supporting operations in the NHS and recruitment working as a Group Facilities Manager. She moved into property management, school governance and medical monitoring that exposed to her a real need to show appreciation for all employees. Her role at TAP allows her to see first-hand the gratitude being shared by TAP users, and the positive impact it is having. The importance of thanking is paramount to self-esteem and Ann’s vision is to see thankfulness a part of everyday life!
Social Media Marketing Manager
Mylena has a range of experience, studying Information Technology in Brazil and digital media in London. Part of Mylena's role at TAP has been running the social media and website platforms and supporting the TAP team in and outside the office. She has gained invaluable experience and a greater appreciation for those working in the public sector, and TAP gives her the opportunity to demonstrate it.
Sir Michael Wilshaw
Sir Michael has held a number of senior education roles before becoming Her Majesty’s Chief Inspector of Education, Skills and Children’s Services between 2012 – 2016. In his role as Education Advisor, Sir Michael will help inform TAP’s education strategy as well as spread the word about the benefits of TAP to school leaders. Sir Michael believes that people who go the extra mile should always be acknowledged. Particularly those working in the education sector, as they are often undervalued by society, despite the valuable work they do.
Shaheen Khan has worked in senior roles within education for many years, as a Headteacher and more recently within a school leadership team for an Academy chain in Essex. The progress of young people in her care and the development of staff is always of paramount importance. Shaheen also works with the ‘Kids To Go’ charity via the Caring Cancer Trust as well as launching her own blog 'Teachy Life'. Shaheen believes in doing what you love and loving what you do, which is why she enjoys working with TAP.
Chris has been a serial entrepreneur over his 50 year career mainly focusing on the IT, medical and educational sector. He has been a pioneer and innovator creating many opportunities and successes for his team. Over the past 10 years he has been involved in a non-executive capacity steering companies through the complexity of growth and development. Through his philanthropic network he discovered TAP and loved the concept of being involved in an organisation that gave thanks to many caring members of society.
Simon enjoyed a long career in ESL, teaching English in various locations around South East Asia, where he often received messages of gratitude from his students. It made him realise the power of gratitude, making the long hours worthwhile, knowing that it’s possible to make a difference to people’s lives. In 2016 he had a life changing accident which left him in a wheelchair with a spinal cord injury. This put him on the opposite side of gratitude. The healthcare workers who work tirelessly and selflessly to provide the care that was needed to aid his recovery were truly thankful and appreciative of the gratitude he gave them. Simon came to TAP because he realised the potential of giving and receiving gratitude has the power to make the world a more positive place and by devoting his time and energy to such a socially energising cause, he could be part of that positive change.
Head of Application Development
Nick has enjoyed a long and varied career in a number of creative and technical disciplines, from web design, application development and IT management through to graphic design, motion graphics and 3D design and animation, all while enjoying a successful career in music composition and production. Nick has joined the TAP team to refresh and enhance our web presence, and ongoing to lead development in the second generation of the TAP platform.